Medallia Inc.
|Staff Software Engineer (Remote)
Summary
Leading strategic initiatives to enhance customer and employee experience through a comprehensive suite of products and services.
Highlights
Led end-to-end feature development, from authoring product design specifications to scoping and executing implementations for sprint planning and execution.
Optimized client workflows by developing robust integrations, ensuring seamless data transfer and system interoperability.
Strengthened system security to achieve FedRAMP compliance, proactively identifying and mitigating critical network and application risks.
Designed and deployed an AI-powered feature, managing the full lifecycle from prototype and prompt engineering to rigorous testing and client deployment, significantly enhancing product functionality and delivering actionable insights.